Call Center Representative Job at Techgene Solutions LLC, Indianapolis, IN

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  • Techgene Solutions LLC
  • Indianapolis, IN

Job Description

Call Center Rep.

Indianapolis, IN

Required skills

  • High school diploma or equivalent (required)
  • Prior experience in a fast-paced call center environment (2+ years required)
  • Customer service experience (2+ years required)
  • Experience adhering to ethical and confidentiality standards (1+ year required)
  • Excellent communication, patience, and problem-solving skills to handle taxpayer inquiries and difficult situations (required)
  • Knowledge of tax regulations (1+ year preferred)
  • Ability to analyze and troubleshoot tax-related inquiries (1+ year preferred)
  • Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred)

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