The Director of Merchandising is responsible for leading and executing the national strategy for RBDC’s merchandising program. This role promotes partner satisfaction and ensures the organization remains focused on delivering merchandising excellence and exceeding partner expectations.
This national position oversees the onboarding and training of all Merchandisers. As a member of the Distribution Services leadership team, the Director provides leadership, support, advocacy, and strategic vision to all Merchandising Managers for all merchandising activities across all RBDC regions.
RESPONSIBILITIESAll the responsibilities we'll trust you with:
Leverage sales data, market trends, and consumer insights to evaluate, analyze, define, and recommend merchandising structures, metrics, budgets, and resource plans that enable performance excellence.
Develop process improvements within the merchandising organization to ensure high-quality standards and implementation of best practices.
Develop and define all merchandising KPI priorities, strategies, and goals for the National Reset Merchandising Manager, Merchandiser Manager, and Merchandising Lead roles.
Collaborate with and influence the Field Leadership team (VPSD, DSD, GSM) on all merchandising initiatives. Provide regular presentations for Monthly Performance Reviews (MPR), Quarterly Business Reviews (QBR), and other ad hoc reports for the leadership team.
Align with RBNA on guidelines and long-term strategies, and influence decision-making across the organization.
Lead merchandising headcount and workforce planning, and evaluate resourcing requests across RBDC.
Oversee the development and enhancement of the Merchandisers’ tools (e.g., routing, surveys, mileage tracking).
Lead, develop, implement, and sustain training programs for the Merchandising team.
Lead and develop the RBDC onboarding program for Merchandisers.
Assess overall merchandising culture and engagement within profit centers and collaborate with leaders to create action plans, address issues, and respond to emerging trends.
Partner with external organizations to research and implement new capabilities.
EXPERIENCE
that matter most for this role:
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