Job Description

Position: Health Coach
Company: Medi-Weightloss of Chesterfield

About Us:
Join our thriving team at Medi-Weightloss of Chesterfield where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented individual with front office expertise to enhance our team.

Why Join Us:
• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary.

Primary Responsibilities:
The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, front office duties, and patient counseling. We value team players with clinical skills and experience in insurance and VOB. Exercise and nutritional knowledge a plus.

Administrative Duties:
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties (varied based on credentials):
• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist Nurse Practitioners or Physician Assistants with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Requirements:
To excel in this role, you should have:
• Front office experience.
• Clinical experience in EKG and phlebotomy (a plus).
• Prior experience and training in exercise (a plus).
• Strong communication and interpersonal skills.

Salary: [Competitive, Commensurate with Experience]

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