Job Description

LEAVE OF ABSENCE SPECIALIST

REGULAR FULL TIME - $30.00-33.00/HR

SHIFTS: MONDAY-FRIDAY OFFICE HOURS 8:00 AM - 5:00 PM

POSITION SUMMARY

The Leave of Absence (LOA) Specialist is responsible for administering employee leave programs in accordance with federal, state, and local laws, as well as company policies and procedures. This role ensures compliance, effective communication, and a smooth process for employees requesting and taking leave, including but not limited to FMLA, CFRA, PDL, PFL, ADA, personal leave, military leave, and short-term/long-term disability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process, track, and manage leave requests in adherence with FMLA, ADA, California leave laws (CFRA, PDL, PFL, SDI, FEHA, WC), and company policies.
• Serve as the primary point of contact for employees requesting or currently on leave.
• Review and process leave requests in a timely and accurate manner.
• Maintain communication with employees, managers, HR, and third-party administrators throughout the leave process.
• Track leave balances, leave durations, and return-to-work dates.
• Coordinate return-to-work processes, including accommodation requests when applicable.
• Maintain accurate and up-to-date leave records in HRIS or leave management systems.
• Educate employees and managers on leave policies and procedures.
• Support HR initiatives related to wellness, absence management, and employee relations.
• Assist in policy development and recommend process improvements related to LOA administration.
• Support the HR Manager with special projects and process improvements.
• Other duties as assigned.

SKILLS & QUALIFICATIONS

• Excellent attention to detail and strong organizational skills.
• Professional communication (verbal and written) with employees at all levels.
• Ability to handle sensitive employee information with discretion.
• Knowledge of FMLA, ADA, and other federal/state leave laws.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); Experience with HRIS and leave management systems (e.g., Dayforce, Sage HRMS, Workday, ADP, Kronos).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Bilingual in English/Spanish is required

EDUCATION, CERTIFICATES, LICENSES

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Certification such as SHRM-CP, PHR, or CEBS.
• 5+ years of experience in Human Resources.
• 3+ years of experience in leave administration. 
• Must have strong knowledge of federal and state leave laws, including FMLA, ADA, HIPAA, and California-specific laws such as CFRA, PDL, PFL, SDI, FEHA, and California Workers’ Compensation requirements.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT - While performing the duties of this job, the employee is:

• Regularly required to talk or hear.
• Frequently required to sit and use hands and fingers to operate a keyboard or mouse, handle and feel phones, files, and paperwork.
• Occasionally required to stand, walk, and reach with hands and arms.
• Occasionally bend and twist at the waist and neck, and lift and/or move up to 20 pounds.
• The noise level in the work environment is usually moderate while working in the office.
• The work environment may entail being in a warehouse where there is intermittent noise from machinery.

BENEFITS

• Employee Stock Ownership Plan (ESOP)
• Competitive Wages & Benefits
• Medical, Dental, And Vision
• 401 (k) retirement
• Employee Discounts
• Paid Time off
• Flex Spending Account for Medical & Dependent Care
• Regular Wage Increases
• Commuter Benefits
• Safety Incentive Program
• Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

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