Job Description

Job Responsibilities:

• Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Deliver an exceptional patient experience, and help patients prepare for their provider visit
• Obtain vital signs, chief complaints and review medications
• Deliver patient screenings per protocols
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
• Ensure exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provide telephonic support to patients
• Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Perform waived laboratory testing
• Schedule diagnostic testing
• Apply or assist with the application of durable medical equipment
• Participate in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Skills:

• 2+ years in a Medical Assistant role
• CPR Certification required
• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
• EMR experience and proficiency required
• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)

Education/Experience:

• High School Diploma, certified Medical Assistants, Phlebotomy Technician Certification preferred.

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