Patient Acquisition Specialist (Plano, TX) Job at CEDENT, Plano, TX

ME1SeXFRTVRLSmJBOWJReXA3WlE0ajFhaGc9PQ==
  • CEDENT
  • Plano, TX

Job Description

We are looking for a Patient Acquisition Specialist to manage incoming inquiries, engage with potential patients, and guide them through the onboarding process. This role is essential in converting leads into new patients by providing clear, informative consultations (without medical advice) and ensuring a smooth transition into treatment. The ideal candidate is self-motivated, tech-savvy, and thrives in a collaborative environment.

Responsibilities
  • Guide new patients through the onboarding process, ensuring all necessary forms and requirements are completed.
  • Monitor and respond to live chat questions on the website.
  • Collect and organize leads from contact forms using HubSpot (proficiency is a plus)
  • Maintain accurate documentation per medical and regulatory guidelines.
  • Follow up with potential patients to educate them on clinic services and treatment options.
  • Conduct 15-20 minute consultations with prospective patients to assess needs and answer questions.
  • Maintain accurate records of patient interactions and lead conversions in HubSpot.
  • Collaborate with the team to ensure a seamless handoff from lead to active patient.
  • Demonstrate professionalism, a sense of urgency, and self-motivation to achieve the required metrics.
  • Provide excellent customer service and build strong relationships with prospective and current patients
Qualifications
  • High school diploma or GED preferred.
  • Healthcare industry and patient care experience preferred.
  • Ability to communicate information and ideas efficiently and accurately.
  • Ability to multitask and adapt to a fast-paced environment.
  • Experience in sales, patient coordination, or customer service (preferably in a medical or wellness setting).
  • Proficiency in HubSpot or similar CRM software is a plus.
  • Strong communication skills and the ability to build trust with potential patients.
  • Ability to explain complex medical services in a clear and engaging way without giving medical advice.
  • Self-motivated, goal-oriented, and able to work both independently and as part of a team.
  • Highly organized with attention to detail.

Job Tags

Similar Jobs

Confidential

Warehouse Associate Job at Confidential

 ...Warehouse Associate Are you looking for a hands-on job opportunity with great pay and a weekly paycheck? We are hiring for the position of Material Handler at our manufacturing facility! Make up to $1800 every 2 weeks!!! Don't miss this chance to join a leading company... 

Cigna

Customer Service Associate Representative - MD Live - Remote Job at Cigna

SUMMARY MDLIVE is a telehealth company providing virtual care services for general health, primary care, behavioral health, and dermatology. We deliver extraordinary customer care by promptly and accurately responding to our patients concerns, reinforcing our benefits...

Scout HR Team

Class A CDL A or B Local Delivery Driver Monday-Friday Days Job Job at Scout HR Team

Class A CDL A or B Local Delivery Driver Monday-Friday Days JobJob SummaryWith over 50 years professional combined industry background come work for an organization that is passionate about safety, environmental stewardship, and building relationships with their employees...

Mad Stats LLC

Amazon Delivery Driver Job at Mad Stats LLC

 ...Mad Stats Logistics is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community. Location Address: DLT2 at 7941 National Service Rd, Colfax, NC27235 Drive with us Apply Today! Job Description Your... 

JWU

Faculty-Finance-College of Hospitality & Business Job at JWU

 ...providing students with a rich, relevant and engaging academic experience. The faculty role encompasses teaching, student outcomes...  ...~Master of Science in Finance or a related field, or an MBA with 18 graduate or doctoral-level credits in finance (or 15 credits in finance...