Job Description

PHARMACY TECHNICIAN

Delta Health Center

Reports To: Pharmacist-in-Charge / Staff Pharmacist

KEY RESPONSIBILITIES

• Prescription Processing: Assist pharmacists in the preparation, labeling, and dispensing of medications in strict accordance with Delta Health Center policies and Mississippi state regulations.

• Patient Coordination: Greet patients, collect necessary health and insurance information, and manage the pharmacy point-of-sale system for efficient checkout.

• Compounding Support: Assist in the preparation of sterile and non-sterile compounds under the direct supervision of a licensed pharmacist.

• Inventory Management: Maintain pharmacy stock by ordering, receiving, and organizing pharmaceutical supplies. Monitor for expiring products and ensure proper storage of medications.

• Clinical Support: Assist the pharmacist in identifying patients eligible for Medication Therapy Management (MTM) and help document patient adherence data.

• Insurance & Billing: Navigate pharmacy software to process insurance claims, resolve third-party rejects, and assist patients with prior authorization workflows.

• Administrative Compliance: Maintain accurate pharmacy records and ensure the pharmacy area remains clean, organized, and compliant with safety standards.

• Interdisciplinary Communication: Facilitate communication between the pharmacy and provider offices regarding refill requests and basic prescription clarification.

• Maintain patient confidentiality in compliance with HIPPA regulation.

QUALIFICATIONS

• Education: High school diploma or equivalent required; completion of an accredited Pharmacy Technician training program preferred.

• Licensure: Current and active Mississippi Pharmacy Technician Registration in good standing.

• Certification: PTCB or ExCPT certification highly preferred; may be required within a defined timeframe of hire.

• Technical Skills: Proficiency in pharmacy management software (e.g., PioneerRx, QS/1, or similar) and basic Microsoft Office applications.

• Soft Skills: Exceptional attention to detail, strong mathematical skills for dosage calculations, and the ability to communicate empathetically with a diverse patient population.

• Physical Requirements: Ability to stand for extended periods and lift to 25 lbs as needed for inventory stocking.

PREFERRED EXPERIENCE

• Community Health: Experience working in a Community Health Center (CHC) or Federally Qualified Health Center (FQHC) environment.

• Underserved Populations: Demonstrated ability to work effectively with underserved or rural patient populations.

• Bilingual Skills: Proficiency in a second language common to the local Delta region is a plus.

BENEFITS

• 401(k) with company matching

• Comprehensive Health, Dental, and Vision insurance

• Employee discounts

• Paid Time Off (PTO) and holiday pay

• Professional development opportunities and support for continuing education and certification maintenance

Requirements

KEY RESPONSIBILITIES

• Prescription Processing: Assist pharmacists in the preparation, labeling, and dispensing of medications in strict accordance with Delta Health Center policies and Mississippi state regulations.

• Patient Coordination: Greet patients, collect necessary health and insurance information, and manage the pharmacy point-of-sale system for efficient checkout.

• Compounding Support: Assist in the preparation of sterile and non-sterile compounds under the direct supervision of a licensed pharmacist.

• Inventory Management: Maintain pharmacy stock by ordering, receiving, and organizing pharmaceutical supplies. Monitor for expiring products and ensure proper storage of medications.

• Clinical Support: Assist the pharmacist in identifying patients eligible for Medication Therapy Management (MTM) and help document patient adherence data.

• Insurance & Billing: Navigate pharmacy software to process insurance claims, resolve third-party rejects, and assist patients with prior authorization workflows.

• Administrative Compliance: Maintain accurate pharmacy records and ensure the pharmacy area remains clean, organized, and compliant with safety standards.

• Interdisciplinary Communication: Facilitate communication between the pharmacy and provider offices regarding refill requests and basic prescription clarification.

• Maintain patient confidentiality in compliance with HIPPA regulation.

QUALIFICATIONS

• Education: High school diploma or equivalent required; completion of an accredited Pharmacy Technician training program preferred.

• Licensure: Current and active Mississippi Pharmacy Technician Registration in good standing.

• Certification: PTCB or ExCPT certification highly preferred; may be required within a defined timeframe of hire.

• Technical Skills: Proficiency in pharmacy management software (e.g., PioneerRx, QS/1, or similar) and basic Microsoft Office applications.

• Soft Skills: Exceptional attention to detail, strong mathematical skills for dosage calculations, and the ability to communicate empathetically with a diverse patient population.

• Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs as needed for inventory stocking.

PREFERRED EXPERIENCE

• Community Health: Experience working in a Community Health Center (CHC) or Federally Qualified Health Center (FQHC) environment.

• Underserved Populations: Demonstrated ability to work effectively with underserved or rural patient populations.

• Bilingual Skills: Proficiency in a second language common to the local Delta region is a plus.

Benefits

BENEFITS

• 401(k) with company matching

• Comprehensive Health, Dental, and Vision insurance

• Employee discounts

• Paid Time Off (PTO) and holiday pay

• Professional development opportunities and support for continuing education and certification maintenance

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