Job Description

Job Summary

The Receptionist at Vista del Mar Hospital serves as the first point of contact for patients, visitors, and staff, providing excellent customer service and administrative support. This role involves managing front desk operations, directing calls, scheduling appointments, and assisting with general inquiries to ensure smooth day-to-day operations of the hospital.

Key Responsibilities:

• Greet and welcome patients and visitors in a professional and courteous manner.
• Ability to work in accordance hospital flow to include evenings, weekends & holidays
• Answer, screen, and forward incoming telephone calls according to established protocols.
• Assist patients and visitors with general inquiries and direct them to appropriate departments or personnel.
• Maintain the cleanliness and organization of the reception area.
• Process incoming and outgoing mail and deliveries as required.
• Maintain accurate records and update patient information as it may pertain to visitation or belongings
• Support other administrative staff with clerical duties as needed.

Requirements

Education:

High school diploma or equivalent is required.

Experience:

Previous experience in a receptionist or customer service role preferred.

Skills:

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
• Proficient with Microsoft Office Suite and comfortable using phone systems.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and professionalism at all times.

Benefits

At Vista del Mar Hospital, you will find yourself in a position with great growth potential. We make it a priority to provide advancement opportunities and ongoing education for our entire team, in both clinical and non-clinical roles. This helps us ensure ongoing patient safety and quality care across our facility.

Each of our professionals is compassionate and committed to the goal of excellence in the mental health care industry. Because we bring on the most reputable and experienced healthcare professionals to fill our open behavioral health jobs, our goal is to keep them long-term. This is better for patients and our own staff, as it allows everyone to feel more comfortable in their environment.

Although a mental health career with Vista del Mar can be extremely rewarding in its own right, we understand the importance of employee benefits. Vista del Mar offers the following:

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Discounted Cafeteria Meal Plan
• Life Insurance (Supplemental Life, Term and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)

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