Job Description
Overview We are seeking an experienced Import/Export Administrator to manage international shipments of Copper-Nicke and Stainless Pipe, Fittings, Flanges, and Tubing while also supporting the Director of Strategic Accounts with customer-facing sales activities.This hybrid role blends compliance and logistics expertise with strategic account support, ensuring that U.S. Department of Defense and industrial customers receive timely, compliant, and value-added service. The Administrator will coordinate shipments, manage Customs and trade compliance, and also contribute to RFQ responses, order tracking, customer service and customer engagement initiatives.
Responsibilities Import/Export Documentation & Clearance - Oversee all import/export activities related to CuNi and Stainless Products.
- Coordinate and manage Customs clearance through a third-party Customs Broker.
- Ensure accurate and timely submission of entry packets, HTS classifications, and documentation (commercial invoices, packing lists, mill test reports, etc.).
- Validate Customs Broker deliverables for accuracy and compliance.
Defense Trade & Compliance - Manage and track shipments tied to DoD contracts and U.S. government procurement programs.
- Administer the PIEE DFE process, including shipment acceptance, invoicing, and documentation uploads.
- Maintain compliance with DFARS, Section 232, Buy American, and other applicable trade requirements.
Customs & Regulatory Management - Act as the primary liaison with CBP, Customs Broker, freight forwarders, and carriers.
- Maintain up-to-date knowledge of U.S. import/export regulations, including Section 232 tariffs, quotas, and exemptions.
- Prepare and maintain audit-ready records for internal and external compliance reviews.
- Investigate and resolve Customs holds, discrepancies, or delays.
Process Management & Reporting - Develop and maintain import/export SOPs and compliance checklists.
- Track duty and tariff exposure; assist in cost analysis related to trade policy changes.
- Provide regular reporting on broker performance, clearance timelines, and compliance metrics.
Logistics - Manage and track all costs associated with freight.
- Work closely with freight forwarder to manage shipments and provide Purchasing and Sales with accurate and up-to-date information on shipment status.
Process Management & Reporting - Develop and maintain import/export SOPs and compliance checklists.
- Track duty and tariff exposure; assist in cost analysis related to trade policy changes.
- Provide regular reporting on broker performance, clearance timelines, and compliance metrics.
Strategic Account Sales Support - Partner with the Director of Strategic Accounts to service shipbuilding, defense, and key industrial customers.
- Prepare customer-facing documentation: RFQ responses, pricing proposals, delivery schedules, and compliance statements.
- Track order status from quote to delivery, proactively updating customers and internal teams.
- Coordinate internally (operations, quality, finance) to ensure timely and accurate fulfillment of strategic account orders.
- Collect and analyze customer feedback, providing insights to the Director of Strategic Accounts for account growth strategies.
- Support trade-show preparation, presentations, and sales reports where compliance expertise intersects with customer requirements.
- Maintain CRM/ERP entries for strategic accounts, ensuring accurate sales pipeline visibility.
Qualifications Education and Experience: - Bachelor's degree in Supply Chain, International Business, or related field preferred. Equivalent work experience considered.
- 3–5 years of experience in import/export administration, Customs brokerage management, or defense trade compliance.
- Familiarity with PIEE DFE processes and DoD procurement systems required.
- Strong understanding of CBP procedures, EAR, USMCA, CoO, HTS classification, and Customs entry processes.
- Prior experience in quoting, sales reporting, or customer order tracking preferred.
- Demonstrated DDTC & ITAR experience is a plus.
Skills - Detail-oriented with strong organizational and documentation skills.
- Ability to manage multiple shipments, deadlines, and regulatory requirements simultaneously.
- Strong written and verbal communication skills for internal and external coordination.
- Customer service mindset with the ability to support strategic sales functions.
- Proficiency with ERP systems, CRM tools, and Microsoft Office Suite.
Preffered Qualifcations - Prior experience working with Copper Nickel and Stainless Steel materials in a defense or industrial supply environment.
- Knowledge of DFARS, ITAR, and Section 232 tariffs.
- Experience coordinating with major U.S. shipyards, primes, or defense contractors.
- CES, CIP certification a plus.
- Licensed Customs Broker or Certified Customs Specialist (CCS) credential a plus.
Job Tags
For contractors, Work experience placement, Work at office